When to use
The Incidents section is the central point of working with active and historical alerts in the cluster.
What is available
- List of incidents with pagination and filters by status and server.
- Acknowledge the incident without switching to external tools.
- Detailed page with timeline of events and metrics around the incident.
Steps
- Open Incidents in the desired cluster.
- Filter only new/active entries or a specific server.
- Open incident details to analyze events and metrics.
- After starting work, execute acknowledge.
What to check
- The incident has the correct severity, type and binding to the server/cluster.
- The timeline shows the sequence of events without gaps.
- After acknowledge, the status and confirmation time are updated.
Access control
The visibility of incidents is determined by the role in the cluster: the administrator sees the full volume, less privileged roles – limited.